Privacy policy

This Privacy Policy (hereinafter referred to as the "Policy") defines the procedure for processing and protecting the personal data of users of the site https://www.hotspot.school/en (hereinafter referred to as the "Site"), forms, applications, and services of Hotspot School of English (hereinafter referred to as the "School", "we").

The policy is developed in accordance with the Law of Ukraine 'On Personal Data Protection' and other regulatory acts of Ukraine.

By using the Site, submitting an application for study, registering for a Course, or communicating with us, you confirm that you have read this Policy.

The data controller is the individual entrepreneur Oksana Mykolaivna Dulger (Tax ID 2899117723).

For questions regarding personal data processing, please contact the details provided on the page https://www.hotspot.school/en/contacts/, or at the email address hotspot@hotspot.school.

We may process the following categories of personal data:

• first name and surname;
• contact details (email, phone number, Telegram nickname, etc.);
• information you provide in application forms, questionnaires, and during communication with the school;
• data on English language level, test results and learning progress;
• technical data (IP address, browser type, cookies, page visit data of the website).

We process personal data for the following purposes:

• reviewing applications and enrolment in the courses;
• conclusion and execution of the service contract;
• organisation of the educational process, feedback and support for students;
• sending service, informational and marketing messages (with consent);
• improving the website's performance and analysing visitor traffic;
• compliance with the requirements of Ukrainian legislation.

The processing of personal data is carried out based on your consent, the necessity of fulfilling the contract, the legitimate interest of the data controller, as well as in cases provided by law.

We do not sell personal data. Transfer is only possible to service providers who help us operate (hosting, email services, payment and communication tools), as well as in cases explicitly provided for by the legislation of Ukraine.

All such recipients are required to ensure an adequate level of protection of personal data.

Personal data is stored no longer than necessary to achieve the purposes of processing, fulfil the contract, and comply with legal requirements, after which the data is deleted or anonymised.

You have the right:

• to know about the sources of collection, location of your personal data, the purpose of their processing;
• receive information about the conditions for access to personal data;
• to access, correct, update and delete your data;
• withdraw consent for the processing of personal data;
• file a complaint with the Commissioner of the Verkhovna Rada of Ukraine for Human Rights.

The site may use cookies and similar technologies for proper operation, analytics, and improving user experience. You can limit the use of cookies in your browser settings.

We take organizational and technical measures to protect personal data from unauthorized access, alteration, disclosure, or destruction.

We may update this Policy. The current version is always available on this page. Continuing to use the Website after the update means your agreement with the new version unless otherwise required by law.